Process

• The End User or Distributor to contact Service Centre direct.
• The service centre will request Proof of Purchase and will arrange collection of the machine the next working day.

Fault covered by Warranty:

• Machine will be repaired and returned to the Distributor or End User.
• Collection, repair and return will take place within 4 working days assuming proof of purchase is received in good time.
• Mirka (UK) Ltd will undertake all costs including carriage charges.
• If considered beyond economical repair, a free of charge replacement machine will be supplied.

Fault not covered by Warranty:

• Repairer will advise costs, including courier costs, and payment methods and await agreement to pay from Distributor/End User before proceeding with repair.
• Payment for carriage costs will be required before inspection of the machine.