Mirka power tool warranty

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FAQ

2+1 year warranty

Mirka power tools have a two-year warranty starting from the date of purchase and covering defects in material and workmanship. By registering your Mirka power tool within 30 days from purchase you will obtain an additional one-year warranty.

NOTE! If the tool is continuously used in industrial applications, the warranty period is one year.

 To keep your tool warranty valid the tool needs to be used, maintained and operated in compliance with the safety and operating instructions. However, if a problem occurs with your Mirka power tool, caused either by a manufacturing defect of the material or by workmanship, Mirka will repair your power tool free of charge in accordance with the warranty terms and conditions.

 

Register your Mirka power tool

You can register your Mirka power tool through

1. the myMirka application

2. the web registration form

 

myMirka easy warranty registration

The easiest way of registering your tool is through the myMirka application available on App Store or Google Play. If your Mirka power tool is equipped with Bluetooth, just connect your power tool with the myMirka app and the product name and serial number will appear automatically to the registration form. 

Read more about the Bluetooth availability and connection, by clicking the ‘Register on myMirka’ tab below.

 

Download myMirka on the Apple Store
Download myMirka on the Google Play


Web form warranty registration

Alternatively, you can register your Mirka power tool by submitting the registration form. The form is available under the ‘Register on website’ tab below. The warranty certificates are machine and customer specific. In other word, each tool must be registered separately, and the warranty cannot be transferred to another person or company.

Register on website
Register on myMirka
Register on website
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myMirka® warranty registration for a Mirka Power Tool with Bluetooth connection
myMirka® warranty registration for a Mirka Power Tool without Bluetooth connection

If you are already a registered myMirka user you can start your registration process from step 2.

1


Download or open myMirka

  • Download and open myMirka from App Store or Google Play.
  • Fill in the registration form, showing up when opening myMirka or open manually through the icon.
2


Connect your tool

  • Activate the Bluetooth on your mobile device.
  • Connect the tool’s power cord to mains outlet. Press and hold the + button while switching the tool on with the On/Off button. The Bluetooth is active, when the left LED light is green.
  • Scan and Connect the sander through your mobile device.
3


Finalise the warranty registration 

  • Press the Warranty Registration button on the landing page.
  • Double check that the serial number and the product name of the tool appear automatically to the form.
  • Add the purchase date and check that the other form information is correct.
  • Take a picture of the purchase receipt and upload it to the form.
  • Submit the warranty registration form.
  • You will get an e-mail confirmation about the submitted registration.
  • The same information is also stored in myMirka under Settings.
1


Download or open myMirka

  • Download and open myMirka from App Store or Google Play.
  • Fill in the registration form, showing up when opening myMirka or open manually through the icon
2


Start the warranty registration 

Choose the warranty registration icon in myMirka app

3a


Scan the serial number barcode on the product package

  • Search the serial number (S/N) barcode label attached on the product package and scan it.
3b


Scan the product EAN /UPC barcode on the product label

  • If the product name doesn’t appear automatically, continue to scan the product EAN or UPC barcode from the product label on the package
4


Finalize the warranty registration

  • Add the purchase date and check that the other form information is correct.
  • Take a picture of the purchase receipt and upload it to the form
  • Submit the warranty registrationform
  • You will get an e-mail confirmation about the submitted registration.
  • The same information is also stored in myMirka under Settings

Submitting a warranty claim

To submit a warranty repair claim, contact the Mirka Service Centre directly or your Mirka dealer. A warranty claim must be submitted within the warranty period and as soon as possible from the point in time when the defect or problem has been detected. 

Tools returned for warranty repair must be accompanied by a valid proof of purchase. For repairs during the additional one year warranty period the tool must be accompanied by a valid receipt or invoice and a valid certificate of the extended warranty.

 

After sales and service

Mirka is co-operating with professional authorized service centers, locally and regionally. In order to keep the tool warranty valid and ensure optimal tool safety and function, the service of Mirka branded tools must be carried out by a Mirka authorized service center.