Mirka power tool warranty

2+1 year warranty *

Mirka power tools have a two-year warranty starting from the date of purchase and covering defects in material and workmanship. By registering your Mirka power tool within 30 days from purchase you will obtain an additional one-year warranty.

*For the Middle East region (United Arab Emirates, Kingdom of Saudi Arabia, Qatar, Bahrain, Oman, Kuwait, Lebanon, Jordan, Egypt) the warranty is valid for 12 months starting from the day of purchase. The warranty will only be valid if the tool is registered within 30 days of the purchase date. The registration can be done via the myMirka app or through the web service.

*For Brazil the warranty period is valid for 12 months starting from the day of purchase and sales invoice date to the user, 3 months is the legal warranty period (CDC - Brazilian Consumer Defense Code) and plus 9 months granted by Mirka.

*For Turkey the warranty is valid for 24 months starting from the day of purchase.

NOTE! If the tool is continuously used in industrial applications, the warranty period is one year.

 To keep your tool warranty valid the tool needs to be used, maintained and operated in compliance with the safety and operating instructions. However, if a problem occurs with your Mirka power tool, caused either by a manufacturing defect of the material or by workmanship, Mirka will repair your power tool free of charge in accordance with the warranty terms and conditions.

Need help? Click the image below to get more information about our new guided self service for Mirka power tool warranty registration:


Guided Self Service

 

Register your Mirka power tool

You can register your Mirka power tool through

1. the myMirka application

2. the web registration form

 

myMirka easy warranty registration

The easiest way of registering your tool is through the myMirka application available on App Store or Google Play. If your Mirka power tool is equipped with Bluetooth, just connect your power tool with the myMirka app and the product name and serial number will appear automatically to the registration form. 

Read more about the Bluetooth availability and connection, by clicking the ‘Register on myMirka’ tab below.

 

 


Web form warranty registration

Alternatively, you can register your Mirka power tool by submitting the registration form. The form is available under the ‘Register on website’ tab below. The warranty certificates are machine and customer specific. In other word, each tool must be registered separately, and the warranty cannot be transferred to another person or company.

Registre pelo Website
Registre pelo myMirka
Registre pelo Website
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Registro pelo myMirka® de máquinas com conexão via Bluethooth
Registro pelo myMirka® de máquinas sem conexão via Bluethooth

If you are already a registered myMirka user you can start your registration process from step 2.

1


Download or open myMirka

  • Download and open myMirka from App Store or Google Play.
  • Fill in the registration form, showing up when opening myMirka or open manually through the icon.
2


Connect your tool

  • Activate the Bluetooth on your mobile device.
  • Connect the tool’s power cord to mains outlet. Press and hold the + button while switching the tool on with the On/Off button. The Bluetooth is active, when the left LED light is green.
  • Scan and Connect the sander through your mobile device.
3


Finalize the Warranty Registration
  • Press the Warranty Registration button on the landing page.
  • Double check that the serial number and the product name of the tool appear automatically to the form.
  • Add the purchase date and check that the other form information is correct.
  • Take a picture of the purchase receipt and upload it to the form.
  • Submit the warranty registration form.
  • You will get an e-mail confirmation about the submitted registration.
  • The same information is also stored in myMirka under Settings.

If you are already a registered myMirka user you can start your registration process from step2.

1


Download or open myMirka®

  • Download and open myMirka from App Store or Google Play.
  • Fill in the registration form, showing up when opening myMirka or open manually through the icon
2


Start the warranty registration

  • Choose the warranty registration icon in myMirka app

3a


Scan the serial number barcode on the product package

  • Search the serial number (S/N) barcode label attached on the product package and scan it.
3b


Scan the product EAN /UPC barcode on the product label

  • Ithe product name doesn’t appear automatically, continue to scan the product EAN or UPC barcode from the product label on the package
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Finalize the warranty registration

  • Add the purchase date and check that the other form information is correct.
  • Take a picture of the purchase receipt and upload it to the form
  • Submit the warranty registrationform
  • You will get an e-mail confirmation about the submitted registration.
  • The same information is also stored in myMirka under Settings

Envio de Reparo em Garantia

Para enviar uma máquina para reparo em garantia siga os seguintes passos:

1. Contate uma Assistência Técnica Autorizada Mirka

2. Tenha em mãos a Nota Fiscal de compra onde o número de série conste na parte Campos Complementares. (Não aceite Nota Fiscal de compra sem essa informação, pois a garantia não será aceita)

3. O reparo precisa estar de acordo com os termos de nossa Garantia. (alguns dos motivos que a garantia não é coberta: defeitos por mau uso, quedas, umidade, tensão elétrica errada, etc)

4. A Assistência Técnica Autorizada Mirka entrará em contato com nosso setor de qualidades que terá um prazo de 7 dias para responder a solicitação.