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Is there a guarantee on my purchases?

Mirka has been manufacturing and selling quality products for professionals for 80 years. All products on sale in the online shop are covered by the legal guarantee of conformity as defined in articles L217-3 et seq. of the French Consumer Code and the guarantee against hidden defects as defined in articles L211-1 et seq. of the French Consumer Code, allowing the customer to return defective or non-compliant products free of charge. See our warranty conditions on Mirka Warranty 2+1. In addition to the 24-month legal guarantee, you can benefit from a free one-year guarantee extension by registering your Mirka® tool online, within 30 days of your purchase, via the Register your tool link.

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When will I get my refund?

The refund will be made no later than fourteen (14) days following the date on which you received confirmation that the return had been accepted.

Payment has failed or is pending

Payments often fail because a credit card has expired or incorrect information has been entered. Your bank may also refuse an online payment if the amount of the transaction exceeds the payment limit authorised by your bank for your card. Your bank card may simply not be set up to make online transa

What payment methods are accepted?

Payment must be made in cash at the time of ordering in checkout by credit card. Only 'Carte Bleue' (CB), Visa and Mastercard are accepted.

Why has my card been rejected?

Only 'Carte Bancaire Bleue' (CB), Visa and Mastercard are accepted. Please check first that your bank card is one of these cards. Also check that your bank card has not expired (see the expiry date on the front of your card) or that you have entered the required information correctly or that the pay