The following companies are appointed as authorised repairers for all electrical tools and equipment supplied by Mirka (UK) Limited. 

England, Wales & Scotland

Master Tool Services
Tel: 0808 178 1345 (Free from a landline, mobile networks may vary.)
Email: enquiries@master-toolservices.co.uk

Opening Hours
Mon - Thurs: 08.30 - 17.00
Friday 08:30 – 16:00
Saturday, Sunday and Bank Holidays: Closed

Northern Ireland and Ireland

Lamont  Industrial Limited
Tel: 02825 881231
Fax: 02825 880883
Email: sales@lamontindustrial.co.uk

Process

• The End User is to e-mail the Service Centre with the following information
  • Proof of purchase
  • Warranty certificate (if registered for an extra years warranty)
  • Serial number of the machine
  • Your contact name and telephone number
  • A brief description of the fault
  • Collection address
• The service centre will arrange collection of the machine the next working day.

Fault covered by Warranty:

• Machine will be repaired and returned to the Distributor or End User.
• Collection, repair and return will take place within 7 - 10 days assuming proof of purchase is received in good time.
• Mirka (UK) Ltd will undertake all costs including carriage charges.
• If considered beyond economical repair, a free of charge replacement machine will be supplied.

Fault not covered by Warranty:

• Repairer will advise costs and payment methods and await agreement to pay from Distributor/End User before proceeding with repair.